Terms of service

Last updated 12 November 2026. These terms apply to client engagements and to the tester panel. A signed statement of work overrides them where the two differ.

1. Engagements

A wave begins when a written script and a start date are agreed. Scope changes after the script is signed are priced separately. Rates on the site are indicative and confirmed in the statement of work.

2. Sessions and acceptance

A session is accepted when the brief, captures and timings are complete and match the script. Incomplete or off-script sessions are rejected with a reason and re-run once at no cost. Only accepted sessions are billable or payable.

3. Tester panel

Panel members are independent contractors, not employees. There is no guaranteed volume. Testers supply their own device and connection, keep briefs confidential, and are paid per accepted session within two business days of acceptance. Panel members are responsible for their own tax position.

4. Payment

Client invoices are net 30 from report delivery. Late invoices carry 1.5% monthly interest. Testers are paid by digital reward card to the address on file.

5. Confidentiality

Both directions, mutual, before a script is shared. Testers sign a per-wave addendum. We never require production credentials; test tenants are preferred.

6. Deliverables and warranty

Reports are findings, not guarantees: passing a wave does not certify that software is defect-free. We re-test any finding disputed within ten business days and correct the report if the finding was ours in error.

7. Liability

Liability is capped at the fees paid for the wave in question. Neither party is liable for indirect or consequential loss. Nothing here excludes liability that cannot be excluded by law.

8. Governing law

Colorado law. Exclusive venue is the state and federal courts sitting in Arapahoe County, Colorado.

9. Contact

Disrupt Software Testing Consulting, LLC, 4900 S Elati St, Englewood, CO 80110 — [email protected].